Privacy Policy

Effective Date: November 9, 2006

This is the web site of Sally Beauty Holdings, Inc. Please also read our Terms of Use.

Our postal address is
Sally Beauty Holdings, Inc.
Attn.: Web Privacy
3001 Colorado Blvd.
Denton, TX 76210
or you can reach us by telephone at
1-940-898-7500
or
1-800-777-5706, ext. 2091

This Privacy Policy governs only the privacy practices related to the personal information collected through the SBH website. California residents: click here to read Your California Privacy Rights.

For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name, if any, and collects the date and time of visit, the client IP address, and referring site. If you have registered as a ProCard holder, the site will recognize your number if you choose to enter it into the site.

We collect the information above, as well as e-mail addresses visitors to our Web page choose to give us, the e-mail addresses of those who communicate with us via e-mail, and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review, used to improve the content of our Web page, used by us to contact consumers for informational, marketing and for commercial purposes, and not shared with other organizations for any purpose except those circumstances stated below:

  • With a Sally Beauty Holdings, Inc. affiliated entity including any division, subsidiary or affiliate, a majority (defined as 51%) of whose voting stock is directly or indirectly owned by a common ultimate parent company;
  • When you expressly authorize such disclosure;
  • In response to a request from local, state or federal law enforcement officials;
  • In response to a request by any judicial, administrative or similar proceeding or order, such as subpoena;
  • Where we have a good faith belief that such disclosure is required by law;
  • In order to provide the services or uses identified above, including contacting consumers for informational, marketing and for commercial purposes, SBH, like many organizations, may utilize third party service providers for some routine services such as promotional mailings. In such cases, SBH provides only the information necessary to ensure the service is delivered and requires that the service provider sign a non-disclosure agreement agreeing to keep the customer’s information confidential and secure and limiting its use to the purpose for which it was disclosed. After the service provider has completed the service, the service provider must either destroy the information or return it to SBH.
  • In special circumstances, such as in response to a physical threat or perceived physical threat to any individual; and
  • In the event that we merge with another business entity or substantially all of its assets related to the products or services that you receive from us are acquired by another business entity, it is likely that customer information will be one of the assets transferred to the other business entity. In the event of such a merger or acquisition, we reserve the right to disclose your personal information to the other business entity pursuant to the terms of this privacy policy.

We do not knowingly collect, maintain or use personally identifiable information submitted to the site by children under 13 years of age. If we become aware that a child under 13 years of age has submitted personally identifiable information to the site, we will not use that information and will immediately delete the information from its records.

Additionally, we may use cookies, which are small text files that are stored on your computer to gather and keep track of information and help us review traffic patterns and improve the site. We use cookies to record ProCard user-specific information on the pages those users may access or visit. Although many browsers are set to accept cookies, you can set your browser to reject cookies, but this may prevent you from using some of the features of the site.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address or writing to us at the above address. Requests to remove your e-mail address for our lists may take up to two weeks to fulfill. If you supply us with your postal address on-line, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by e-mailing us at the above address or writing to us at the above address. Requests to remove your postal address from our mailing lists may take up to six weeks to fulfill. If you receive postal mail from us during this six-week period, please disregard the mail.

Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address or writing to us at the above address.

With respect to Ad Servers: We do not partner with or have relationships with any ad server companies.

From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, please check back at our Web site periodically.

Upon a reasonable request we will provide site visitors with access to information that we maintain about them. Consumers can request this information by writing to us at the above address. Upon a reasonable request we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by sending us e-mail at the above address or writing to us at the above address.

With respect to security: We have commercially reasonable security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you have any questions or concerns about this privacy policy, please contact us at the above addresses or phone number.